Sunday, July 6, 2014
Battlefield 4 Keeps Crashing, Players Losing Single and Multiplayer Data

Battlefield 4 Keeps Crashing, Players Losing Single and Multiplayer Data

Posted by: Ernice Gilbert November 4, 2013 in EA, News 102 Comments

Battlefield 4 has been going through a plethora of problems lately, with multiple gamers reporting over the weekend that the game constantly crashes, causing them to lose their progress, amongst other vexing issues.

DICE has responded in a post on Battlelog: “This is probably related to crashes stopping the game reports from being sent to Battlelog,” the developer said. “We are still investigating this issue in more detail. Note that your progress sometimes can seem to be reset during server maintenance windows. In these cases, your stats will be just fine and reappear later.”

DICE added that it’s “still investigating the issue of single player save files being corrupted for some players,” and asked those affected to described describe… the steps leading up to the save file being corrupted, your platform (PC, PS3 or X360), and when the issue occurred. If you’re on PC, please also list your OS and system specs.”

The developer has been trying to keep up with the problems facing Battlefield 4, with multiple server-side updates already rolled out and more to come — which has already fixed some issues like server queues, server crashes, Missions and reloading.

“We would like to thank all players who have been reporting their issues to us,” DICE went on, “your feedback is invaluable when making sure we can deliver the Battlefield 4 experience you all deserve. In true DICE fashion, we will keep supporting Battlefield 4 for a long time, and we appreciate your feedback and patience as we work these issues out.”

Have you been experiencing problems? Share them here, we’ll pass it on to DICE.

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About Ernice Gilbert

Ernice Gilbert here. Founder and Editor-In-Chief of Gamesthirst. Thanks for stopping by, make yourself at home!
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  • ghostsquadgh

    How fuckin’ incompetant can you fuckerz at Dice be?? I keep havin’ to switch servers to have all my shit otherwise I have to start over in multiplayer.. just earned the ACog for my DMR & the very next round I fuckin’ had to earn it all over again.. WTF!?? Should fire all you & get a new crew.. used to love this game but my mind is quickly changing.. yall should be ashamed for even chargin’ people for this piece of shit!! Not to mention your fuckin’ China Rising expansion pack don’t even fuckin’ work.. fuck all you!! In my book Dice is a fuckin’ enemy to gamers!! Should be ashamed!!

  • ghostsquadgh

    If you play a PS3 add me GhostSquadGH

  • Garrett

    I was playing bf4 just like any other day. The very next morning I woke up and started playing it again… I get on and try to play a multiplayer game, everything works except all or my stats and classes are back to default and i’m a level one again! wtf!!

  • Garrett

    cod was produced with much more time and delicacy than bf4. I’m dropping ALL EA GAMES!!

  • Hatto26

    Only got BF4 yesterday after converting from CoD Ghosts, great game, really enjoying campaign! No crashes or anything but got up this morning, went to resume campaign and ITS NOT THERE! It was last night when I resumed the game but NOT TODAY! This game has been out a while now, MAJOR BUGS should be a thing of the past by now!

  • Kyle Walsh

    Me to I have the same problem with my Xbox one. And the multiplayer keeps crashing.

  • RobLoPR

    Happens to me also… on Xbox One.
    I play campaign for a while… and when I play online multiplayer, all my campaign data is erased. I also notice that all the hints (on screen pop ups) come back and all the weapons have the orange mark like if they were just aquired. Im starting to loose faith in this game because this has been going on for a couple months now and EA or Dice have done nothing to at least calm players down. I think im going back to Call of Duty.

  • ghostsquadgh

    Well it’s been a few days since my last post.. I can see things have gotten no better for any of you & sadly enough for me either.. @ this point when I think of DICE & all there lies & lack of competance I’m thinking one word.. BOYCOTT!! Yes I said it.. fuck them & there bullshit games.. there work is better placed in the bottom of a trash recepticle than in the hands of any real serious gamers who actually, could you believe it expect the games to actually fucking work!! ( sarcasm intended) So anyways since they were to incompetant to make there shitty ass game work to begin with & are to cowardly to actually do anything about it or refund or fix the problem in any way.. I as a gamer choose from here till they actually get new management who can deliver on what they promise & actually acknowledge that they have lied & stole from us gamers who are there industry & there livelyhood I might add, to neither purchase nor recommend ANY game that bares there mark or endorsment.. & a nice fuck you right back @ them

  • Vladimir Jovanovic

    That happen to me on ps4, i was on the second last mission and it just crashed , so i probly wont even try to play single player again until or if this is fixed, which is sad cuz i was going for all the trophies and completing the game on hard is one of the trophies ._

  • Saj Hussain

    same issues with bf4 on the ps4 whats the point of spending so much money and time its like a never ending circle fix up

  • WARLORD

    Your mp stats are saved on there server to. When that happens to me I have to reload the game sometimes more then one time but my stats do reload.

  • WARLORD

    I have it on the ps4 and it keeps loosing the save. On MP my stats keep getting reset but at lest the MP stats are on there server so the stats do come back after some reloading. As for the SP its unplayable I have played it from the start 2 times and keep losing my saved game..

  • Julian Villagomez

    Got on to play after work. Like I have been doing everyday for the past week. When i got onto multiplayer. Everything was gone. Level 1 with default weapons. So I decided to play the campaign cause I was addicted to it for the first couple days. It started me from the beginning. It has been like this for a couple of days. I decided to do some research and found that I’m not alone so I’m sharing my story too.I play bf4 on ps3. It didn’t crash or freeze the night previous, nor do I use it extensively. I know patience is key……

  • john

    Lost all my weapons on multiplayer and now it is picking guns/attachments that ive been unlocking for me without me phyaically goin to change it

  • XXFuzzzylol

    I am playing my Xbox froze I get back on and everything I unlocked is gone!!!!! When I go to my solider it shows that I have it but when I get on a sever its all fucking gone!!!!! Why you do this battlefield why you give me the first weapons!!!!!

  • Jack O’Donnell

    1) I start Battlefield 4
    2) I go into multiplayer
    3) I choose Quick Match
    4)After the map loads, all of my weapon/equipment is gone, and I only have the default classes.
    5) I exit

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  • JohnnyB0341

    Same thing, no multiplayer data, please fix.
    also, I still haven’t received my China Rising.

  • Just some guy

    I’m having the exact same problem as you, I myself am only level 6 but I did have some good items from battle packs, leveling up my weapons and so on but I literally, as I was typing this, logged in and I have all my stuff back. I guess, for me, I just had to keep on turning my xbox 360 off and back on again ( and lucky as heck). I do hope you and anyone with this problem gets their account ‘fixed’ because I can tell from how much I worked on my account it would really suck if I were level 18 and I had to start from scratch again.

  • leonidas

    on PS4 and had the same issue with single player and just got the game 2 days wtf. please fix the issue and restore my single player. bad enough was on the 2nd to last mission and then this shit happens. come on DICE for 60 bucks this shouldn’t be happing!!!

  • Cory D.

    After the 7.0 whatever upgrade it will ho through the start up process but once you click start the main menu will not appear? Pissed 4 days off and not a minute played.

  • kasgura

    i have ps3 im experiancing most issues but the 1 that is most frustrating is air superiorty

    i get 1 kill in jet/helo and game freezes instantly how can we do the assignments with this going on. plus i have bf4 prem i feel that im not getting the experieance that i should and most of all FIX THIS SUPPOSSED BETTER NETCODE IT SUUUUUUUUUUUCKS

  • theunfinishedthought

    I have an issue with one specific xbox one, I have factory reset it, installed the game and downloaded the premium packs and it continues to do the following:

    Sound gone except music in game
    joining or exiting some games will result in black screen locked cursor(non blinking)
    Changing any kit items in game results in me losing primary and secondary weapons.
    I can still have ammo or med packs but they show stuff mid throw, grenades will toss but through med pack. Knife still works.

    I experience none of these issues with my user account on another xbox one. The only
    thing odd about the one that doesn’t work is that the kinect wasnt recognized the first time I
    set it up. After two attempts it has been working ever since but only thing I could note.

  • andy m33

    Turned on my ps4 today 13th Feb to play battlefield 4 all my save data is gone I didn’t get any error message. The problems people have faced with this game is totally unacceptable we are expected to just suck it up Sony should be doing something about it,customers should be compensated

  • rotteneggroll

    Im having same issue right now

  • theMangl3r

    I have experienced tons of bugs in this game. Things that should have been smoothed over by now.
    For one, I did lose my single player progression. I WANT to go through the campaign, but I’m afraid to start again and be screwed again. NOT ACCEPTABLE.
    Another thing that really bugs me about this game is when you are running around (in multi-player) and there is a 2 inch curb or step in front of you, and it totally stops you in your tracks. I can’t count the times I’ve been killed getting stuck at a doorway cause there is a threshold that I must consciously JUMP over. COME ONE DICE!
    I have ended up under the map after spawning on Lancang Dam, even after the supposed fix. It was at the “C” conquest point.
    There is a huge bug on several maps when you are in the water and you try to climb stairs, it seems to get stuck on that camera view and the guns don’t come up. I end up having to jump back in the water and finding another way out just to reset them.
    One of the most annoying right now for me is how poorly this game keeps track of multi-player stats. I’ve been trying to complete the assignments, and several times now, after getting a medal, and even obtaining the unlock reward, the progress is lost the next time I log on. I still have the reward, but the medal is gone, as if I hadn’t even gotten it. Then when I try to do the assignment again, it doesn’t record the stats. There is one that requires a C4 kill, and even though I one after another, it does not register them.
    I’m pretty much at a point that if my game play doesn’t count towards progression of assignments then I don’t want to play any longer. For all it’s many great qualities, the bugs make this game is a BUST!

  • JayMorr

    Same thing hear as of yesterday only on the XBOX One.

  • JayMorr

    Completed campaign mode on BF4, as of today logging into XBOX ONE I only have option to start new campaign. Game data lost. Also seeing this now in COD Ghosts, Madden blah blah blah.

  • charles

    Hi, i hate reached ranck 25 and j have unlocked alot of weapons and camos and attachments latly and i turned on my ps3 and my player progression pops up as ranck 25 and it shows my weapons unlockes and things but when i enter a session is doesent let me use my weapons earned, it only lets me use the default ones, and it says i keep re`earnjng my weapons but i still cannot use them

  • charles

    I am playing ps3 and i am leval #24 and i unlocked all my snipers with attatchments and camos and assult rifles, and ive been playing and i go the the player peogreshion and it says i still unlocked everythjng but when i just and session i have to start out with beginer guns and gagits and i retry to releval up but it says i re`earned my weapons but i still connot use them, its a pain in the ass, i think they should fix this issus asap

  • lance

    I was currently at level 65 and during the game I saw my rank go all the way down to 0. That was over 100hours of hard work and if I don’t get this back then bye bye DICE.

  • Orman

    It’s feb 18th now and still having issues starting with the guns you unlock . Sometimes I have to join .. Rush.. Dom.. Con .. Over and over till I get in one with all my guns… Is it just something I’ve done along the way or is it a bf4 problem still on my ps4 ?

  • Spuddeh

    I got up to level 15 had a lot of things unlocked and everything including my battlepacks are just gone when I try to play online… Still all there on battlelog… PS3

  • thomas

    I hate that I spent money for this trash I wish it would just work right I’m 110 dollars deep in this fuckin game and I can’t save a scope on a gun and it keeps starting my weapon progress over at least COD fuckin works smh very very mad customer

  • Sherlock18

    I’m level 51, I’ve unlocked so much stuff but every time I start up a game it shows me as lvl one with all start out gear and nothing unlocked can anyone help me..

  • thomas

    I’m a level 6 bro and that’s happening to me to man very mad about it and need help as well

  • Geoffrey

    This game is STILL having every problem stated here.
    Seriously? It’s been 3 months since this game came out. What’s the deal???

  • Really mad

    Basically the same thing. I was playing multi then one day it freezes so I had to turn my ps3 off when I did that I turned it back on it had me report the problem then went to play multi again and all of my progress was deleted. Why??

  • Jim V

    I still have tons of issues on my PS4. I downloaded the handgun DLC but they are still locked and cannot be used. I play every single game mode and when I win it does not give me the ribbons saying I won. It also does not keep an XP I earn and the post game screen of ranking up does not appear.

  • unex

    110% to this guy

  • Sterling Lewis

    I play on PS3 and I want to like the game, Really I do. But between my campaign data keep getting reset and my MP always freezing I’m really considering just selling it, buying the PS4 bf4 edition and saving cash for a pS4. Please fix this DICE!

  • Jose

    I have ps3 and when I play bf4 multiplayer all my unlock guns are lock and I cant rank no more. I got to battlefield.com and I can see all my unlock guns and im on rank 19 but when I go on multiplayer i cant use them.and I was planning to buy premium but if they dont fix it soon im just going to buy another game.

  • Jojo

    Yes me to, loads forever but never launches . I can only play to games of rush thats it

  • http://www.sdaccommunitys.com Speed

    I have BF4 on my PS3, I started it up, and I wait 2 HOURS for the game to load, and nothing happens, Now i have to restart the game, And I just got this game…

  • Nick Sanchez

    Whenever I play Battlefield 4 multiplayer, its good for maybe 1 or 2 maps. When its about to go to the 3rd map it freezes and I have to restart my Xbox. It does this alot on China Rising maps and 2nd Assult maps also. I cant even get a 2nd turn off those maps.

  • Gaga0042

    Same here friend. I’m also a battlefield 4 player and play on my ps3. I open the game choose the difficulty level and start playing. When I switch it off and after sometime I open it up choose the campaign option there’s no save data and it again gives me option to choose the difficulty level and start over. I’m hoping that dice would look after the issues we are having as we also want to enjoy bf4. If this doesn’t fixed EA will never be in my gaming shelf.

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  • ronan

    6*

  • ronan

    on level 5 in the campaign, once i entered old town, my game froze in the middle of a save and i lost all my progress. i had already finished the game, i was just playing again for fun, but i lost all my unlocks and progress. i played through it again, and it happened again. i also lost all the multiplayer weapons i got for playing single player. i play ps3 btw

  • Hog Fan 101

    Why wont above and beyond the call and full arsienal unlock i have done every thing.

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