Tuesday, September 2, 2014
PSN Crashes Under Pressure From European Launch, Sony Suspends “Redeem Voucher” Functionality

PSN Crashes Under Pressure From European Launch, Sony Suspends “Redeem Voucher” Functionality

Posted by: Ernice Gilbert November 29, 2013 in News, PS4, Sony 2 Comments

Multiple users are reporting that they can’t log into PSN after trying multiple times, a problem we suspect was caused by the huge influx of European gamers trying to play online with their new PS4s.

Sony has responded by suspending the “redeem voucher” functionality of the network as it further investigates the problem.

Here’s Sony:

We are aware that users are experiencing some disruption to the PSN service. To minimise the inconvenience we have suspended the “redeem voucher” functionality whilst we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this stage. Other PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available.

We apologies and will provide an update to this announcement soon.

Again, this is not a surprise to me, but I believe Sony should have better prepared themselves — especially after the issues PSN faced during PS4′s U.S. launch.

Via EU PS Blog.

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About Ernice Gilbert

Ernice Gilbert here. Founder and Editor-In-Chief of Gamesthirst. Thanks for stopping by, make yourself at home!
  • Benzo

    Even MS had issues with the volume of users on when they launched…you can anticipate demand, but if it exceeds your estimates, there is nothing that can be done. We as consumers need to relax and let they folks fix the issues. Try out the single player…lol

  • ernicegilbert

    “Try out the single player…lol”. I concur. haha!

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