Wednesday, July 16, 2014
Sony promises to improve the PlayStation Store and PSN

Sony promises to improve the PlayStation Store and PSN

Fergal Gara says company wants to make it a “compelling experience”.

The PlayStation Network experienced some ugly issues last week, with the release of Grand Theft Auto V in digital form on the store. Some people reported download and installation issues, others reported the error code 80029563 popping up, and others said multiple 18GB corrupted files appeared. People who got to play experienced pop-in problems, too.

Sony is striving to change that, though. PlayStation UK boss, Fergal Gara, said the company is commited to delivering a different experience on the PlayStation 4, while speaking to Eurogamer at the Eurogamer Expo 2013.

“First of all, it is definitely going to grow as a means of consumption. And there are big innovations in the PS4 to make it more attractive and more easy gamer wise to want to download.

The Play as you Download functionality, for example, means you don’t need the whole file before you go. This is a little bit counterbalanced by the fact the files themselves are getting bloody big. Killzone: Shadow Fall is an uber file – I think it’s cracking on for 50GB. It looks it, too, when you see it.

[Downloading games] is still a relatively tedious process. We’ve done a lot of work on pre-delivering files. It’s not perfect. It’s not seamless.”

Gara then said that Sony will, as I interpret it, test out every single feature and game more thoroughly prior to their release. He also added that, since the whole network is evolving, the experience will be different “on multiple levels”.

“The network will perform better on multiple levels, because it becomes not just a sales or gaming delivery but, increasingly, a social network.

The file version of the game versus the disc version of the game maybe needs to go through additional QA and additional testing.

Some of the problems have occurred on older machines, which of course when you go into the next-generation you at least get to reset and start again and everything’s the same age and new. That helps.

But it’s a major area of focus. It’s a major area of investment. The network will perform better on multiple levels, because it becomes not just a sales or gaming delivery but, increasingly, a social network.

So it’s got to be a compelling experience on multiple levels. It’s going to be for no lack of investment, for no lack of effort and no lack of intention that things might fall a bit short. But we’re definitely moving in the right direction, and I’m confident we step on and understand its importance.”

Did you experience any issues? Do Gara’s words affect your purchase, and if so, positively or negatively?

About Christos Chatzisavvas

Senior Editor. Your go-to man for everything you need, from games to Games Thirst; I'm always here to help. Gaming lover, web developer going for HND and Bachelor, founder and developer at Underground Journey. When I'm not under the faint light of a PC monitor or TV playing games, I try to lead a life as exciting as I can. Follow me on Twitter @CrashOkami, or Facebook.