While converting Microsoft Points to real currency in Xbox Live’s latest beta ahead of the release of Xbox One, certain regions saw prices of items on the service shoot up, causing an uproar amongst the concerned. But Microsoft has said that the price hike was only an error, and has promised to reimburse all affected.
“We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members,” Microsoft said in a statement.
“More information about the Microsoft Account transition to local currency can be found here.”
Of note, beta programs give us a chance to test, fix and correct issues like this. As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products.”