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In what seems to be a new low from GameStop in Canada (otherwise known as EB Games), the firm’s getting rid of the used games section to remove the distinction between new and used, leaving customers with the short end of the stick as they’ll be tricked into purchasing preowned games at the cost of new ones.
An internal document was forwarded to Kotaku, revealing that the new move will totally get rid of the used games section, and instead all games will be stickered with the same white price tags.
As of now, this is happening only in Canada so don’t freak out…yet. But in any case, GameStop’s new scam is by far the worst we’ve seen in the industry. How can you trick a customer into buying used products at the cost of new ones? Shameful.
Further confirmation came in soon after the first document was sent the site’s way from yet another tipster:
I can confirm this 100% we were given instructions last week to start this. We were told that we were to merge all used games with the new games and have them sectioned off by one of four specific genres they gave us. They told us that the new copy must be on the very bottom of the pile and the used ones stacked on top and that we were to change
all price stickers to the white ones. They also instructed us to discard all materials advertising used games. Now the stickers do have the words NEW or USED on them but no one looks at that.
HUGE problems with this will of course be with the online code games. Generic_Customer_01 will grab the top copy of NHL 12, go home, and not be able to play online. There are also MANY games where the new copy is as cheap as $19.99 but the used copies stacked on top of it are $34.99. It is also a nightmare to find anything anymore and the
opinion of what games fall in what categories was different even across staff members in the same store.
We’ll keep on top of this.
Via Kotaku.
